Dear valued FINAL FANTASY XI player:
Square Enix is committed to protecting your user information. We have just been alerted to a potential breach of Square Enix’s secure systems from an external source. This may have resulted in the disclosure of a limited number of PlayOnline IDs, passwords and user account data. Please be assured that your credit card data has not been compromised. We are taking this matter very seriously and are conducting a full investigation.
As a precaution we are notifying you of this potential breach and we are resetting your PlayOnline password.
Please contact our Support Center by web chat and obtain a new password that differs from your prior password. Please keep this new password safe and always be on the alert for any “phishing” emails that ask you to disclose personal or financial information.
Hours of Operation: Mon-Fri 9:00AM to 6:00PM
*This week only, the Support Center will handle calls for this issue on Saturday June 5, and Sunday June 6.
*Please note that due to a large number of calls, it may take a long time until your call is handled. We apologize for the inconvenience this may cause.
This e-mail has been sent out for your information only. Please do not reply to this e-mail address.
Again, we apologize for this inconvenience and we thank you for your continued support.
Just what I need, another problem.
I sure hope that nothing on my account was stolen...
Otherwise, I'm going to be one VERY unhappy customer.
What is it with hackers anyway?
Get off your fat behinds and get a JOB.
A job would make more cash than stealing in-game currency does.
I'll keep my fingers crossed...