The Fantasica / Super Battle Tactics Debacle, and getting a refund

If you're a Fantasica player like me, you probably were so excited to get your 8* Tank Ticket from the SBT/Fanta crossover event.

Well, too bad your hopes and dreams are now crushed, because DeNA / Mobage fails YET AGAIN at treating their customers right! (Like I'm going to forget THIS anytime soon...)

Once again I've made your pain a bit easier to cope with by creating a video and a document for you to send to Apple/Google, outlining the issues and providing evidence in favor of a refund.
Keep in mind that this document only requests a refund FOR THE EVENT'S DURATION.
(Let's be honest here, though Fantasica's pay packs are often disappointing, there is no valid reason for a refund until this event specifically.)

HERE IS THE DOCUMENT, FOR YOUR CONVENIENCE!
Best of luck to all of you for the duration of this event and for your refund requests.
POWER TO THE PLAYERS. We keep this game running, and this is no way for DeNA / Mobage to treat us.

How to get a FULL REFUND in Rage of Bahamut

Yes, Apple/Google are giving out FULL REFUNDS for Rage of Bahamut. Find out how, and get all the information you need in my new video.

On a side note, here's a hilarious post from the comments on the RoB Facebook page... It absolutely had to be preserved here!

Dear Anonymous,

We have recieved your email concerning our new trading system that we are soon implementing. Please understand that we don't know what else to do. Seriously, for the last 2 days, we have been throwing darts at an idea board and nothing has hit good. We purchased some monkeys and place them with laptops in the other room. We're hoping for something creative to happen within the next hour or so. They keep flinging **** around the room, so we posted it on our idea board, so far we hit it 3 times.

Poor Joe from Mobage Support has gone into a severe depression, and we now have him on suicide watch. We tried, really we did. We even took 2 weeks off of work to go to the bahamas, (Thank the community for that will you?) execept Jimmy the janitor, he couldn't go. (Brother a douche and all.)

Please gives us your money. Please? Here, we'll toss in some Holy Powder, personal of course, that takes away from our profits. No? Cure Water? Still nothing. Ok, How about a X100% chance of 0.01% of a chance inside a 0.03% within a 3.1467892766666 chance of a SSR card? **** 
Surely, you have money, isn't it your birthday? Graduation? Death in the family? *** change operation?

Please for the love of god, keep buying things from us. We just wanted to make a quick buck. We don't even know how this game works. Enlighten us on this trading concept. 
Here, we know what the players like: See new card, totally won't be obsolete within a month. Half-naked japanese girl on it, see. Gold. Shiny. Can't trade it though, but to **** with you, your buy it.

We hope you still consider us for your wasting money needs. If not, we understand, we'll coming out with Marvel card game soon. You should see what we are going to do with that. You think "One More Day" or "Clone Saga " was bad.....

Thank you for playing Rage of Bahamut (We just call it cha-ching here)

----Rage of Bahamut Management Office

P.S. We apologize for any inconveniences caused. (We forgot to lube before bending the community over. We'll host Holy War 6.9768534 next month as compensation.)